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From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today From Our Hands to Your Home – Experience the Art of Ceramics! Limited Edition Designs – Don’t Miss Out, Order Today

At V2 Store LLC ("we," "our," or "us"), we strive to provide a smooth and reliable shipping experience for all of our customers. By placing an order on highqusa.com, you agree to the terms of this Shipping Policy.

1. Processing Time

All orders are processed within [1–3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed by a few days. Please allow additional time for delivery during peak holiday seasons.

2. Shipping Methods and Delivery Times

We offer various shipping methods to accommodate your needs. Below are the typical shipping options we provide:

  • Standard Shipping: Delivery typically within [5–7] business days.

  • Expedited Shipping: Delivery typically within [2–3] business days.

  • Overnight Shipping: Delivery by the next business day, for orders placed before [cut-off time] (usually [12 PM EST]).

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to external factors like weather conditions, carrier delays, or customs procedures.

3. Shipping Rates

Shipping rates are calculated based on the weight, size, and destination of your order. You can view the shipping cost before completing your order during the checkout process.

  • Free Shipping: We offer free standard shipping on orders over [$X.XX] (if applicable).

  • Flat Rate Shipping: A flat rate of [$X.XX] applies to all orders under [$X.XX].

For expedited or international shipping, additional charges may apply.

4. International Shipping

We currently offer international shipping to the following countries: [list of countries]. If you are located outside of the United States, please be aware that additional customs duties, taxes, and import fees may apply based on your location. These charges are the responsibility of the customer.

For international orders, please allow additional time for customs processing, which may delay your shipment.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment by visiting the carrier's website and entering the provided tracking number.

Please note that tracking information may take up to [24–48] hours to update.

6. Missing or Damaged Items

If you believe your order is missing items or was damaged during shipping, please contact us at [support@highqusa.com] as soon as possible. We will investigate the issue and work with you to resolve it promptly.

7. Address Accuracy

Please ensure that the shipping address you provide is accurate. We are not responsible for delayed or undelivered shipments caused by incorrect or incomplete address information. If you need to update your address after placing your order, please contact us immediately at [support@highqusa.com]. We will do our best to accommodate any changes before the order is shipped.

8. Shipping Restrictions

At this time, we do not ship to P.O. boxes, military addresses (APO/FPO), or certain remote areas. If you have questions about shipping restrictions, please contact us.

9. Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after they are delivered. If your package has been marked as delivered, but you have not received it, please check with your local carrier or contact them directly to investigate. We recommend shipping to a secure location to prevent theft.

10. Returns & Exchanges

For information regarding returns, exchanges, and refunds, please refer to our [Returns Policy] page.

11. Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to reach out to us:

V2 Store LLC
Email: support@highqusa.com
Address: 30 N Gould St #48817 Sheridan, WY 82801